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Staff Services Division

The Staff Services Division is commanded by a Lieutenant and assisted by six Sergeants who supervise the day and nighttime shifts for these Units:

Communications Unit: handles all incoming routine and E–911 calls–for–service including those that require the dispatching of police, fire and emergency medical personnel. Communications Unit personnel are civilian employees, trained as E–911 telecommunicator, as well as police, fire, and emergency medical services EMS dispatchers, on duty 24 hours per day, every day of the year, under the supervision of a Police Sergeant. The Communications Unit operates several computer systems that integrate the call-taking section with the police, fire, and EMS dispatch section, enhancing the Police, Fire and EMS Departments’ abilities to respond to citizens’ calls–for–service in a timely manner.

Captain James Hoar 1.JPG

Captain James T. Hoar
Staff Services Division Commander

Jail Unit: The Police Department’s lock–up and detention areas consist of 20 adult male cells, 6 adult female cells, 5 juvenile holding cells, and a youth attendant room for juveniles under the age of 14. The Jail Unit is responsible for the care, and custody of all persons arrested, taken into custody, and detained, the recording of personal data, photographing, fingerprinting, at the Fall River Police Department prior to making bail, being transferred to another facility, or transported to court for arraignment. The booking room, which is the receiving and processing area for all persons who are arrested and being held at our lock-up, along with the adult male and adult female, juvenile and youth attendant areas of the jail are manned by Police Officers.  A Sergeant supervises all personnel assigned to the Jail Unit.


Records Unit: is responsible for all recorded, hardcopy reports filed, stored and maintained as well as all information pertaining to persons arrested and/or charged with criminal offenses, also the archives of records.  The Records Unit supplies records, reports, other official paperwork, and audio and visual records to the public, lawyers (both prosecutors and defense attorneys), courts, other law enforcement agencies, social service agencies, and other interested levels of local, state and federal governments who either meet the criteria to receive such documents or are granted records as the result of a court order. Most police reports are readily available to the general public during normal business hours, at a minimal fee, under the Public Information Act as well as under M.G.L. Chapter 66, section 10.  Accident reports may be purchased on line.  Click here for more information on purchasing accident reports.

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